The station on St Mary’s Street won the Most Improved Station award, due to the various improvements made to it.
The revamp included the opening of a new Customer Information Point and better toilet and waiting room facilities.
Judges were also impressed with the amount of teamwork taking place at the station.
Lincoln also received runners up awards in other categories.
Winners L-R: Sherry Hartmann, Customer Service Manager at Lincoln; Damon Ede, Station Manager for Derby; Faye Lambert, Community Rail Officer for the North Staffordshire Community Rail Partnership (representing Kidsgrove); John Skelton from the Market Rasen Station Adoption Group; and John Pateman, Customer Service Supervisor at East Midlands Parkway.
The awards look at the 89 stations under East Midlands Trains’ control. There are five categories stations can enter: Best Small Station, Best Medium Station, Best Large Station, Most Improved Station and Best Community Partnership.
Best Community Partnership was won by another Lincolnshire station, Market Rasen.
Event organiser Wayne Kyte said: “Last year’s awards generated so much enthusiasm amongst our staff and it was great to see such a wide range of high quality entries this year.
“As a company, we’re investing £10 million to improve our stations, and this will make a big difference for our passengers.
“However, we recognise the huge impact that our people have on creating the right impression for passengers using our stations, and this awards ceremony is about recognising the hard work and commitment of our station teams.
“The judges had a really difficult decision choosing the five winning stations, but we’re confident the winners and the runners-up are fully deserving of their awards.
“We congratulate all the winners on their success.”