Lincolnshire Police launched a new non-emergency number — 101 — to give the public an easy way to get in touch when they do not require urgent response.
The 101 number should be used to report a crime that has already happened, seek crime prevention advice or to make the authority aware of any local policing issues.
Lincolnshire is adopting the number in line with a national move to reduce pressure on the emergency number, but as with 999 calls, the 101 number will be manned 24/7 by specially trained staff.
Head of the Force Control Room, Chief Inspector Simon Craft, said the Police have probably missed out on calls from some members of the public who didn’t want to tie up the 999 line and couldn’t remember the other number.
“Our communication with the public is vital, the 101 number makes the process of contacting us in a non-emergency that little bit easier and it will also help to ensure that the 999 is used only in emergencies when an immediate response is necessary,” said Craft.
Using the 101 service will cost 15 pence per call from a landline or mobile, no matter what time the call is made or how long the call.