March 3, 2015 10.31 am This story is over 81 months old

Lincolnshire County Council to improve online library service

Library improvements: Library users will benefit from an improved online service as the council introduces a more user-friendly catalogue.

Lincolnshire library users will see the online service improved as the county council introduces a more “user-friendly catalogue”.

Lincolnshire County Council’s online management system Discover Libraries will be in place from March 19 with a new look and feel.

A five day transition period will be in place from March 14-18 so that the council can make the necessary adjustments.

The council is extending the return date for items due back during this period to April 15.

Jonathan Platt, County Libraries and Heritage Manager, said: “With more and more people choosing to do things online, it’s important we make these improvements.

“The new-look site will be easier use, making our services more accessible. I’m sure customers will soon see the benefits.”

In this period, customers will not be able to:

  • Reserve books
  • Search the library catalogue
  • Pay fines
  • Access their library account
  • Access e-books
  • Access e-audio books

However, they will still be able to:

  • Return items
  • Renew items
  • Borrow items
  • Access online resources

For support, customers can contact the Customer Service Centre on 01522 782010 or email [email protected]

The improvement in the online service comes as the county council has approved plans to cut the number of libraries in Lincolnshire from 45 to 15, and put the service out to tender.

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