November 5, 2019 2.32 pm This story is over 52 months old

Lincoln GP providers leave practice after three years of failings

Crossroads Medical Practice had been in special measures
The Crossroads Medical Practice.

A GP practice near Lincoln will be taken over by a new provider after three years of failings.

Crossroads Medical Practice in North Hykeham provides care for over 6,000 people, but has been in special measures since 2015, with the exception of a short period.

The most recent CQC inspection from October 2019 found that in all areas the practice “requires improvement,” except leadership where it was “inadequate.”

Soon after, the CQC told the current providers of their decision to terminate their contract.

As a result, Dr Parkes and Dr Pardoe will be leaving the practice on November 14, when it will be taken over by Lincolnshire Community Health Services NHS Trust.

Sarah-Jane Mills, chief operating officer at NHS Lincolnshire West Clinical Commissioning Group (CCG) said despite the changes, patients registered at Crossroads Medical Practice should continue to access services as normal.

She said: “LCHS is a well-established and experienced provider of primary and community services in Lincolnshire and rated outstanding by the CQC.

“The CCG is working with Dr Parkes, Dr Pardoe and LCHS to ensure any disruption to services at Crossroads Medical Practice is kept to a minimum.”

Tracy Pilcher, director of nursing, allied health professionals and operations at LCHS, said she was confident that LCHS can give patients a high standard of care.

She added: “Our aim is to provide a seamless transfer of services and the change will not affect the day-to-day healthcare patients receive.”