April 1, 2020 10.41 am This story is over 47 months old

Coronavirus befriending service launched in Lincoln

A new helpline to give people social interaction during isolation.
By Local Democracy Reporter

City of Lincoln Council has started a telephone service for people who may be struggling with isolation.

It will provide conversation over the phone for people who have been identified as vulnerable and won’t be experiencing social interaction.

Anyone can be referred to the service if they feel as though it would benefit their mental wellbeing.

It is a scheme put in place by the council in order to connect with the people in the county and ensure those who are vulnerable are being looked after.

Callers will be council employees working from home, in an attempt to help both parties of the phone call, not just the person who called up the helpline.

Julie Rouston, Electoral Services Officer, said: “This is a difficult time for many across the country and a lack of positive conversation can have a detrimental effect on mental health.

“By working with our partners collaboratively we are able to help those feeling the social impacts of isolation feel a little more connected.”

You can refer yourself to the befriending service by contacting the signpost team on 01522 873461/873374.