A care home in Grimsby requires improvement according to the CQC, despite glowing references to its cleanliness, staffing and safety of residents.
A breach in medicine management was found by inspectors.
The Grove Care Home in Waltham, near Grimsby, was inspected on February 7, and the Care Quality Commission has now published the results.
The overall score for the care home was ‘Requires Improvement’ with issues flagged up in the “safe” and well-led” categories of inspection – a reduction from its last rating of ‘Good’ in 2020.
According to the CQC’s report, the issues relate to medicine practices “not always being in line with best practice guidelines” and lessons not always being learned when incidents occur at the home.
Inspectors said: “A system was in place to monitor the quality and safety of the service; however this was not always effective in identifying and addressing issues.”
However, the CQC inspectors also found plenty to praise the care home on, including the safe and cared for feeling of the residents.
Staff were found to have been safely recruited and well practiced in the care home’s training and safeguarding responsibilities, with people speaking highly of the management at the home.
The report also states: “The home was clean and tidy, and additional cleaning ensured people were safe from the risk of infection.
“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.”
The CQC has requested an action plan from the care home to outline how improvements will be made, with regulators monitoring the progress of this before its next inspection.
Country Court, the operator of The Grove is disappointed, but has reassured residents and their families that they have been working hard, together with the company’s operations team to put in place a robust action plan.
“Many aspects of the care at The Grove Care Home were praised in the recent CQC report,” Home Manager Kelly Lofts said.
“We have a fantastic, dedicated and committed staff team here who put the needs of our residents at the heart of everything they do. We will of course be addressing the issues highlighted in the report as a matter of urgency.”
The Lincolnite welcomes your views. All comments are reactively-moderated and must obey the house rules. Please stay on topic and be respectful of other readers.
Exciting news for MyLocal app users and The Lincolnite readers! Our latest update is now available to download from your app store and comes packed with the best local news experience you can enjoy.
Revamped News Feed: Enjoy faster loading times and smoother scrolling that make catching up on local news a breeze.
New Play Video Feed: Dive into a dynamic video feed that brings local stories to life in a whole new way.
Enhanced In-App Browser: Access external links quickly and efficiently, right from the app, without any distractions.
Update your MyLocal app from your app store (version 2.73) now and start enjoying these great new features today!
P.S.: Start your MyLocal membership today to support MyLocal and The Lincolnite deliver you a better local news experience and honest journalism from across Lincolnshire.
P.P.S.: We have some huge things in the pipeline, stay tuned!
Exciting news for MyLocal app users and The Lincolnite readers! Our latest update is now available to download from your app store and comes packed with the best local news experience you can enjoy.
Revamped News Feed: Enjoy faster loading times and smoother scrolling that make catching up on local news a breeze.
New Play Video Feed: Dive into a dynamic video feed that brings local stories to life in a whole new way.
Enhanced In-App Browser: Access external links quickly and efficiently, right from the app, without any distractions.
Update your MyLocal app from your app store (version 2.73) now and start enjoying these great new features today!
P.S.: Start your MyLocal membership today to support MyLocal and The Lincolnite deliver you a better local news experience and honest journalism from across Lincolnshire.
P.P.S.: We have some huge things in the pipeline, stay tuned!