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Jane Lewington

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Jane has worked at United Lincolnshire Hospitals NHS Trust since December 2010 as the Director of Strategy and Performance before becoming Chief Executive in December 2012. In her role there, she oversaw the Trust’s transformation into the country’s first Care Trust Plus. Prior to this, Jane enjoyed a career spanning a broad range of health care services in Lincolnshire.


At this time of year, I like look back over the last 12 months and more importantly look forward to next year. This past year has been challenging for United Lincolnshire Hospitals Trust but at the same time we have made big improvements to our services.

This couldn’t have been done without the continued hard work, enthusiasm and compassion of our staff and volunteers, who despite significant pressures have remained supportive and dedicated in ensuring that safe and high quality care is delivered to all our patients.

Some of our main achievements I am proud of this year include:

  • Our mortality rate is now better than the national average, and is the lowest it has been since 2007.
  • The Lincolnshire Heart Centre at Lincoln County Hospital has exceeded national targets in its first year for carrying out procedures quickly on patients suffering heart attacks.
  • Our hip fracture team at Pilgrim Hospital are the best in the country for speed of access to surgery for the second year running.
  • We continued to reduce the incidence of pressure ulcers from 1.2% to 0.5% – compared with the national rate of 4 to 6%.
  • Working with St Barnabas Hospice we launched the “hospice in a hospital” at Grantham Hospital, a new six-bed inpatient unit and the first venture of its kind in the UK.
  • We have listened to over 1,500 staff, as part of Listening into Action, a unique piece of staff engagement work, leading to 50 teams working on the priorities to improve our services for patients and staff.
  • We halved the number of senior doctor vacancies

Our journey of improvement is far from complete. As a Trust we remain in special measures and are focused on making positive long-term changes to patient care. The Trust will be under the spotlight with the CQC re-inspection in February but we know that our staff really want to showcase the vast improvements we have made.

This year we saw a significant rise in demand for hospital services. We know that the proportion of the Lincolnshire population above retirement age will double by 2033. The national plan to address this involves a bigger emphasis on preventing ill-health, services which are more joined-up, and more care closer to home – leading to an NHS with fewer hospital beds.

As part of the Lincolnshire Health and Care Programme we have launched work on our clinical strategy to look at the different options for how we deliver all our hospital services in the future and the work has started by looking at emergency care and women and children’s services.

Staff and stakeholders from across the Trust have been involved in debate and discussion around how we can deliver better services, as well as making sure services are clinically and financially sustainable. Next year, we will begin to see possible options on how services may be shaped for the future at all our 3 hospitals.

I would like to take this opportunity, on behalf of myself and the board, to thank staff and the public for their continued support

To our staff, patients and the public, I wish you a Happy New Year!

Jane has worked at United Lincolnshire Hospitals NHS Trust since December 2010 as the Director of Strategy and Performance before becoming Chief Executive in December 2012. In her role there, she oversaw the Trust’s transformation into the country’s first Care Trust Plus. Prior to this, Jane enjoyed a career spanning a broad range of health care services in Lincolnshire.

Christmas is always a time for reflection and celebration – and at United Lincolnshire Hospitals NHS Trust, we have plenty of cause for both.

We’re coming to the end of a challenging year at the Trust. Following the Keogh Review, we are embracing that challenge – ensuring that all our patients are receiving safe, high quality care, delivered with skill and compassion.

ULHT is on a journey of improvement and we know that we are making progress. In the past 12 months the Trust has achieved an incredible amount.

  • Our mortality rate is now better than the national average
  • Our hip fracture team at Pilgrim Hospital are the best in the country for speed of access to surgery
  • We have more than halved the incidence of pressure ulcers to 1.2% – compared with the national rate of 6.5%
  • Our new Patient Advice and Liaison Service, providing confidential advice and support for patients, relatives and carers, is in place and we believe having a positive impact for patients
  • We now have ambulatory emergency care centres on our three main sites which provide urgent same day treatment for patients, so our patients don’t have to be admitted to hospital if there is no requirement for this
  • We have recruited more than 300 new nurses since April
  • We have expanded the Trust’s range of services at County Hospital Louth with the new Ophthalmology service now well established
  • Grantham Hospital is working with St Barnabas Hospice to develop the unique “Hospice in a hospital”, due to open in early 2014
  • The Lincolnshire Heart Centre was officially opened in September and is matching the best in the country on response times
  • We have launched Listening into Action, a new way of working with and engaging our staff to ensure that our services are the best they can be for our patients.
  • We have adopted new values chosen by our staff – Patient-centred, Excellence, Safety, Compassion, Respect – that we look for when recruiting new staff to the organisation and expect all staff to use as principles

As ever, ULHT cannot succeed without the skill and commitment of its dedicated team of staff and volunteers. I am very proud and grateful for what they have done to achieve the successes we have made.

I always say that working in the NHS is both the greatest privilege and the greatest responsibility, caring for people when they are at their most vulnerable. That is why we have launched our staff awards, to provide a new opportunity for us to recognise and reward the extraordinary things our staff do every day. We have had a fantastic response with 250 entries, winners will be announced in February 2014.

No doubt, 2014 will bring new challenges for us – starting with our busiest time of the year. However the quality and safety of our services remains our top priority. We are completely focused on continuing to improve our services and I am very grateful to all our staff for their vital contribution to this.

As we look forward, I would like to take this opportunity to wish everyone a very Happy Christmas – and a prosperous and healthy 2014.

Follow all the columns from the Reflections 2013 series

Jane has worked at United Lincolnshire Hospitals NHS Trust since December 2010 as the Director of Strategy and Performance before becoming Chief Executive in December 2012. In her role there, she oversaw the Trust’s transformation into the country’s first Care Trust Plus. Prior to this, Jane enjoyed a career spanning a broad range of health care services in Lincolnshire.