Lincoln village GP surgery rated outstanding

A medical practice in Nettleham has been rated as outstanding by the Care Quality Commission in its latest report.

Nettleham Medical Practice earned the rating in its latest CQC report following a visit on April 28.

Inspectors gave the practice an overall outstanding, with a top rating in two areas of care and good in three areas of care.

It won strong praise for its work on diagnosing dementia, supporting bereaved families and providing waiting room ‘health pods’ for patients to keep track of their blood pressure and weight between appointments.

The practice achieved the highest dementia diagnosis rate in the Lincolnshire West Clinical Commissioning Group area, with 122 patients diagnosed in 2015-2016 compared to 94 in the previous year.

During the inspection CQC inspectors noted four areas of outstanding practice:

  • The voluntary driving scheme, which has seen 13 volunteers carry out more than 11,140 journeys for around 360 patients since it began in 2009.
  • The monthly memory clinic, which acts as an early alert system by ensuring that patients deemed at risk of dementia are screened.
  • The practice’s own on-going palliative or end of life care audits.
  • The practise’s in-house leg ulcer clinic.

Helen Lunn, practice manager, said: “We have excellent, loyal and dedicated GPs and staff and it is testament to all the hard work they do.”

Dr Mark Protheroe, a partner at the practice said:

“Our success is evidence of the commitment of the whole practice team.”

Dr Philip Williams, also a partner at the practice, said: “We are extremely grateful for the loyalty and hard work of the patient participation group.”