Lincoln village GP practice praised by inspectors

A Lincoln village medical practice has been praised by a health watchdog and rated as ‘good’ in all areas inspected.

Officials from the Care Quality Commission (CQC) visited Ingham Practice, giving the surgery a ‘good’ rating in each of the five areas they inspected, including how safe it is, how caring it is for patients and whether the service is well-led.

In their report, the inspectors said there was an open and transparent approach to safety and an effective system was in place for reporting and recording significant events while risks to patients were assessed and well managed.

Information about services and how to complain was available and easy to understand while improvements were made to the quality of care as a result of complaints and concerns.

The practice was said to have good facilities and was well equipped to treat patients and meet their needs. There was a clear leadership structure and staff felt supported by management.

Dr Radi Sultan, the full time GP partner at the surgery, said: “We are very pleased and very proud of the practice’s achievements.

“The team worked very hard throughout the year achieving the highest possible results in the high standard of patient care and that is reflected by the CQC report in all areas of the practice’s work.

“We have got an excellent team, from the doctors to the nurses, the admin staff to the management team as well as the dispensary staff.”

Alan Monighan, chair of Ingham Practice Patient Group, said: “I am delighted for selfish reasons because I like everyone else, wish to receive excellent care.

“We are all delighted with the public recognition for what is a really outstanding team that works extremely hard and effectively.”