May 16, 2017 9.53 am This story is over 82 months old

Lincoln village GP still unable to resume full service after cyber attack

Lincolnshire GP surgeries are still facing issues today, following a large-scale NHS cyber attack on Friday. Hospital appointments and operations are beginning to resume. Staff at Nettleham Medical practice near Lincoln stated they are still unable to provide normal service on Tuesday, May 16 due to ‘considerable damage’ to the majority of computers. The practice…
The message being displayed on NHS computer systems.

Lincolnshire GP surgeries are still facing issues today, following a large-scale NHS cyber attack on Friday. Hospital appointments and operations are beginning to resume.

Staff at Nettleham Medical practice near Lincoln stated they are still unable to provide normal service on Tuesday, May 16 due to ‘considerable damage’ to the majority of computers.

The practice issued the following statement to patients: “We would like to sincerely thank all our patients for their understanding as we work closely with NHS IT engineers to restore our IT systems.

“Unfortunately we are still unable to provide a normal service today as we have had considerable damage to the majority of our computers.

“We are still seeing patients who need to be seen urgently and carrying out urgent home visits where these are necessary.

“We are now able to process repeat prescription requests but slower than usual due to limited computer access.

“We expect routine appointments to be limited in the next week or two as we work to clear the backlog of appointments missed in the past three working days.”

Hospitals begin recovery, major incident still in place

Meanwhile, most appointments and operations will be going ahead as normal at Lincolnshire hospitals on Tuesday, May 16 as organisations begin to recover from the affects of Friday’s attack.

The United Lincolnshire Hospitals Trust, which runs hospitals in Lincoln, Boston, Louth and Grantham, has said significant progress is being made in restoring IT systems after the ransomware attack led to digital shutdowns across the globe.

Routine activity, including all scheduled appointments were suspended at hospitals across the county, as well as at many GP surgeries, after the large-scale virus infected computer systems across the UK.

Mark Brassington Chief Operating Officer at ULHT discusses the current situation with the cyber attack and updates for tomorrow in this short video.

تم نشره بواسطة ‏‎United Lincolnshire Hospitals NHS Trust – ULHT‎‏ في 15 مايو، 2017

ULHT said in their most recent statement: “We are asking all patients to attend their booked outpatient appointments and operations as planned tomorrow (Tuesday 16 May) unless they receive a telephone call asking them not to attend, as some of our systems are still affected.

“Patients who do attend for their appointments are asked to bear with our staff, as some imaging and results may not be immediately available and systems are running slowly in some areas.

“We are still in a major incident, so we would like to remind patients to use our A&Es wisely and only attend in life threatening or emergency situations.

“We would like to extend our thanks to our staff for the hard work they have done to ensure patient care has been prioritised during this difficult time, and to our patients for their understanding.”