August 18, 2020 12.22 pm This story is over 43 months old

LNER to add contactless car parking at East Coast stations

In and out without a paper ticket
LNER’s Director of Customer Experience, Claire Ansley, showing off the new system.

LNER will add contactless car parking at its train stations in Grantham, Newark, Retford, Doncaster and Peterborough from October.

The system will use Automatic Number Plate Recognition (ANPR), with cameras on entry and exit, validating bookings made via the app or contactless payments at the station.

Commuters can book a parking space via the app or the LNER website, so there won’t be a need for a physical ticket or to use a manual payment machine.

The new system will be operation from October, with new signage and barriers to be installed in the meantime.

Drop off and short stay areas will also be controlled by ANPR, without any barriers, with payment options at the machine or via the app.

Season pass holders can also use the app to purchase a season pass.

Wakefield Westgate, York, Darlington, Durham and Newcastle stations will also have the new system installed.

Parking for now at these stations is £5 a day after 09.30am Monday-Friday or for those having a long weekend, park anytime Friday to Monday for £12.

Claire Ansley, Director of Customer Experience at LNER, said: “this new car parking system combined with our mobile ticket app will mean that customers can complete their entire journey without the need of a physical ticket or having to use a payment machine.

“We also believe this will help give customers greater confidence when they travel by removing the need to contact equipment often touched by many people.”