A Lincoln retirement home has received an overall ‘good’ rating following its latest inspection from the Care Quality Commission (CQC) – with an ‘outstanding’ grade for its caring approach.
An inspection was carried out at Monson Retirement Home on January 30 and February 3 and found the overall service to be ‘good’.
Monson Retirement Home provides accommodation and personal care for up to 50 people with and without dementia. On the day of the inspection, 34 people were using the service.
Individual results for each section of the inspection were:
- Is the service safe? – Good
- Is the service effective? – Good
- Is the service caring? – Outstanding
- Is the service responsive? – Good
- Is the service well-led? – Good
In the report, inspectors said: “People received excellent care that was individualised and person centred.
“Their choices and wishes were promoted and respected.
“People had formed excellent relationships with staff and were encouraged to maintain relationships with their family and friends.
“Staff received regular and appropriate training for their roles and understood their responsibilities in obtaining consent when providing care for people.”