A former resident of a recently closed down Lincoln village care home was allegedly “dragged along the corridor from his bedroom and thrown into the lift”, according to his wife.
As previously reported, Eagle Nursing Home, which is based at The Old Rectory on the High Street in Eagle, was closed after an unannounced inspection by the Care Quality Commission (CQC) at the premises last week.
All residents were pulled out of the home and relocated due to concerns raised by family members, Lincolnshire County Council and inspectors.
The CQC is expected to publish the report into its findings at a later date.
A wife of one resident, who wished to remain anonymous, reached out to The Lincolnite to allege that her partner had been “dragged along a corridor” and “thrown in a lift”.
She added claims that the care home had ‘no cleaner, heating or hot water’ on several occasions, and that there was often a severe staffing shortage.
She was informed on June 7 that the home would be closing and said social service and authorities “acted well”.
However, she described her frustration over delays in information her about the alleged abuse against her husband in November 2017.
She said: “He was dragged along the corridor from his bedroom and thrown into the lift.
“He had injuries all up his arm. He was dragged down the hall and a carer reported it, and carers made statements to the home, but it took a few days for myself and the police to be informed. I felt it was swept under the carpet.
“The home is so badly run, there was no paperwork regarding the bruises.
“When police interviewed a member of staff under caution they denied it and said it was others, but due to the time gap nothing could be done.
“I got a letter a few months later from the police saying they couldn’t do anything more as there was too much gap before they were told.
“The owner apologised in person, but I got nothing in writing. A staff member was suspended prior to the incident, but was allowed back again. They have since been sacked.”
The woman alleged that this was one of two assaults by carers on residents at the home in the last six months.
‘No cleaner, no heating or hot water’
She added: “The home had no cleaner, no heating or hot water and a lack of staff on several occasions. I rang CQC and social services and safeguarding.
“In the last two weeks there was no hot water and the lift wasn’t working. Some of the staff didn’t come in due to pay issues, which I overheard from staff.
“There was no cook so the owner had to send out for fish and chips more than once.”
The owners of the care home have been contacted by The Lincolnite a number of times to address allegations made. No one has been reachable by the time of publishing.