December 19, 2018 2.37 pm This story is over 63 months old

Confusing train station parking signs to be reviewed

The signs aren’t clear
Smart Parking took over the facilities at Lincoln rail station and use ANPR cameras to enforce 20 minute waiting times.

East Midlands Trains plans to review the ‘confusing’ signage at the train station car park in Lincoln.

As previously reported, Smart Parking has taken over at the long and short stay car parks, putting up new signage indicating a maximum stay of 20 minutes with no waiting permitted at any time.

It also states driver must pay 50p for parking up to 20 minutes.

Don’t overstay your welcome or you’ll get a parking fine in the post.

The train company stepped in after a new parking system at Lincoln train station caused frustration and confusion, saying people don’t have to pay for a drop-off that’s less than 20 minutes.

This appears to contradict the signage, which East Midlands Trains has promised to review with Smart Parking.

You’ve been warned: You’ll have to email your appeal over to Smart Parking.

When asking for further clarification on the confusing signage, a spokesperson for East Midlands Trains said the rules are as follows:

  • Drop off and immediately leave the station – no charge
  • Short stay (such as meeting somebody off the train or picking up tickets) – park in short stay for 20 minutes for 50p
  • Anybody wanting to stay longer than 20 minutes will need to park in the long stay car park

East Midlands Trains will review the signage with Smart Parking to ensure it is clear

People parking are being told full correct vehicle registration must be entered into the payment machine on site. Failure to comply with this may result in a Parking Charge Notice of £100.

Extra signs have been installed and a parking attendant is in place to help customers initially.

The ticket machines at the short stay car park at Lincoln’s train station. Photo: Joseph Verney for The Lincolnite

Parking tariffs applying 24 hours a day Monday to Sunday. The duration of the stay is calculated by ANPR cameras from the point of entry to point of exit.

The tickets are available via the car park ticket machines or the Smart Parking smartphone app.

Operations Director of Smart Parking Peter Coakley said: “The new signs and tariffs will give motorists improved accessibility, greater flexibility and better value. As a company we are always keen to give our customers the best service and are pleased that Lincoln Train Station is the most recent example of this.”