February 1, 2023 5.15 pm
This story is over 23 months old
Lincoln chef disgusted by ‘mould’ in his McDonald’s breakfast
He’s not lovin’ it, but McDonald’s say it isn’t mould
Josh Davies showing the 'mould' on his double sausage and egg McMuffin which he had ordered from one of the Lincoln restaurants via Just Eat. | Photo: Josh Davies
A man who used to work as a chef in Lincoln for eight years had a disgusting experience on Wednesday morning, when his McDonald’s delivery order turned up with what he believes to be mould on it.
Josh Davies ordered two double sausage and egg McMuffins from the restaurant on Ruston Way in Lincoln, via Just Eat, during the morning of February 1. He said the mould was very visible and on the paper, as well as on the bun and the egg.
The 28-year-old ordered both his McMuffins with extra cheese, with one as a meal option with a hash brown and a large latte, but he told The Lincolnite that he was so disappointed by what happened that “I”m probably never going to go to Maccies again”.
McDonald’s are confident that it is not mould and a spokesperson for the fast food chain said: “Food quality is of the utmost importance to us and we place great emphasis on quality control, following rigorous standards to avoid any imperfections.
“All of the eggs used in our McMuffins are freshly cracked in store so we are confident that this is not mould. We would like to apologise to the customer for their experience and would ask them to contact our Customer Service team who will investigate and help to find a resolution.”
Josh was not happy to find what he believed to be mould on his food. | Photo: Josh Davies
Josh said: “I ordered two and the first one was fine, but the second was mouldy. As I had ordered extra cheese they would have had to make it up so it blows my mind that they didn’t notice. It’s green!
“I used to be a chef for eight years so to me it was disgusting. McDonald’s should be the best of the best with food standards as they are one of the biggest franchises in the world.”
This was enough to make Josh say “I’m probably never going to go to Maccies again.” | Photo: Josh Davies
Josh complained to both Just Eat and McDonald’s about the incident and requested a refund for his purchase, which had cost £13.91. Just Eat has since processed his refund.
A Just Eat spokesperson said: “At Just Eat, we take food safety extremely seriously and actively work to raise standards across the takeaway sector. We are sorry to hear that in this case the customer’s experience fell below the high standards we hope to deliver.
“We can confirm we have already processed a refund for the food, and we are investigating what happened with this order.”
Josh’s receipts from McDonald’s. | Photo: Josh Davies
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Exciting news for MyLocal app users and The Lincolnite readers! Our latest update is now available to download from your app store and comes packed with the best local news experience you can enjoy.
Revamped News Feed: Enjoy faster loading times and smoother scrolling that make catching up on local news a breeze.
New Play Video Feed: Dive into a dynamic video feed that brings local stories to life in a whole new way.
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Update your MyLocal app from your app store (version 2.73) now and start enjoying these great new features today!
P.S.: Start your MyLocal membership today to support MyLocal and The Lincolnite deliver you a better local news experience and honest journalism from across Lincolnshire.
P.P.S.: We have some huge things in the pipeline, stay tuned!