New provider takes Lincoln village GP out of special measures

This story is over

A Lincoln GP surgery, which was previously put into special measures, has received a ‘good’ rating from the Care Quality Commission (CQC), after changing its service provider.

Trent Valley Surgery in Saxilby was rated as good in a recent CQC inspection after receiving an ‘inadequate’ score in 2015.

The surgery, now run by Dr Suresh Gowdety Nagappa, was previously run by Dr Anthony Robbins-Cherry.

An announced comprehensive inspection took place at Trent Valley Surgery on December 6, 2016, with the practice being rated overall as good.

On top of this it was found that for providing a caring service, the surgery was rated as ‘outstanding’.

In the report, inspectors said: “Following the most recent inspection we found that overall the practice was now rated as good and significant improvements had been made.

“Specifically, the ratings for providing a safe service had improved from inadequate to good. The rating for providing a caring service had improved from good to outstanding.”

Dr Suresh Nagappa, GP partner at the practice, said: “We are incredibly pleased with the result of the latest CQC inspection.

“There has been some good leadership from the management team and excellent team work from everyone at the practice as a whole.”

Paula Bacon, practice manager, said: “When I joined the practice in February 2016 I really felt that we would be able to turn it around, and I’m delighted to say we have.

“It took relentless and dogged determination –– but we did it as a team.

“All of the practice team stayed motivated and it is testament to their hard work that we have now been rated Good by the CQC.”