British Parking Association inspectors have found the company responsible for a hotly debated Skegness car park did not breach its code of practice.
Scores of drivers have complained about fines issued by Smart Parking at the Fantasy Island car park on Sea Lane.
They demanded explanations over ‘unjustified fines” on social media, review websites and directly to Lincolnshire Reporter journalists in recent months.
Many claimed fines were handed out, weeks or months after their visit, despite them having purchased ‘valid tickets’.
Some were able to successfully appeal the fines they had been issued. Others struggled to get a response out of the company.
One person added they believed the display boards in the car park were advertising different rates to those listed by the machines on site.
Reporters attempted to contact Smart Parking on multiple occasions but did not receive a response.
At the beginning of the month, the British Parking Association launched an investigation into the firm and its operations in Skegness.
The investigation has now been concluded.
A BPA spokesperson said: “We can confirm that following an investigation into Smart Parking’s management of the Fantasy Island car park in Skegness on Sea Lane, no breach of our Code of Practice has taken place and therefore no further action is necessary.
“Smart Parking are a Corporate Member of the British Parking Association and also belong to our Approved Operator Scheme for the purposes of managing parking on private land.
“We are always happy to investigate any potential breaches of our Code of Practice and motorists should contact us if they believe a breach has taken place.”