A mum has pleaded with special needs workers to blow the whistle on neglect, speaking for the first time of the unthinkable abuse her daughter suffered at a school and care home near Lincoln.
Never-before-seen details of an internal investigation at Kisimul children’s home in Swinderby have been shared with The Lincolnite, as desperate parents appeal for industry-wide change.
The document shines a light on gross misconduct at the hands of several members of staff against 14-year-old Ruby Oades, a child with extremely complex needs and just one of a number of young people implicated in investigations back in 2018.
Parents Nicola and Terry Oades were forced to realise every parent’s worst nightmare when they were handed a letter revealing their daughter had been routinely manhandled and dragged along the floor by her hands and ankles, punished with loud noises and mocked for ‘the way she talks’.
Also included in evidence was a series of callous text messages sent by four members of staff discussing regular and seemingly routine physical incidents, abuse and bullying.
The shocking breakdown of allegations and actions, eventually provided by Kisimul Group to Ruby’s family in March 2021, apologised “for the events that occurred and the culture we now know was apparent at the home.”
Kisimul confirmed to journalists that nine members of staff were involved in severe allegations of misconduct. As a result, all were dismissed, or would have been dismissed if they had not already resigned, and were referred to the Disclosure and Barring Service.
There were nine allegations that pertained to Ruby. Below are some of the allegations in full:
Extracts from a letter received by Ruby’s parents acknowledging the shocking and substantiated allegations
Text messages shared between staff reveal an unfathomable culture of cruelty
Ruby, whose traumatic ordeal has been made public with the permission of her parents, has a rare chromosomal condition known as 19p13.2 deletion, severe learning difficulties and autism.
She was moved from the school along with 55 other vulnerable children when inspectors suspended registration at the home in 2018. Lincolnshire Police also launched their own investigation under Operation Hendon.
While police investigations were concluded with no criminal charges, Ofsted’s inspections also found serious and widespread failures.
It has now emerged that the actions of a number of staff were deemed by an internal review as gross misconduct. Many of those implicated left the institution of their own accord.
They were all referred to the DBS, for either the text message allegations or other allegations in the overall Operation Hendon investigation.
Members of staff were referred to the DBS and dismissed for gross misconduct
No allegations involving other students have been made public at this time.
Ruby’s mum Nicola told The Lincolnite she has lost faith in the system, adding that the family have endured great pain and guilt at Ruby’s experience. While her daughter now lives in another facility, allegations of a similar nature have continued to circle the industry country-wide.
Ruby with mum Nicola | Photo: The Oades family
“Being separated from her is so hard”, said Nicola, reflecting on lockdown. “And sadly, she soon found herself in exactly the same position. The problems seems to be right across the special needs care industry.”
Ruby was moved to Fullerton House, part of the Hesley group. However, the school’s registration was suspended in March due to fears children there may have been at risk of harm. Ruby is not believed to have been involved in allegations at this school.
She has since been moved over 95 miles away from her family home to Lancashire.
“We feel greatly let down by the system,”
Nicola said. “And we require help to get our child back to a reasonable distance from the family home so we can visit her regularly and ensure she is safe.
“At the moment there is nothing else available, nothing locally.”
Nicola and Ruby’s father Terry Oades hope to inspire those in the knowledge of wrongdoing to come forward.
“People need to develop the confidence to speak out. Not only that, they have the right to follow up on their report.” Nicola said. “Concerns need to be repeated and followed up on.
“Of course nothing about what happened was lucky, but we do feel lucky that the school was closed and the investigation was carried out.
“When we were given the full report and told the staff would have been suspended it at least gave us a sense of closure. We are fortunate in that.”
The school’s response
The Lincolnite contacted Kisimul Group after speaking with the Oades family. The organisation issued the following statement, attributed to a senior director:
“We deeply regret the behaviour of these former staff members – it was clearly abhorrent and unacceptable, and Kisimul fully cooperated with authorities as they investigated all the allegations that were made.
“In addition, Kisimul conducted our own thorough investigation into the matter, which only recently concluded to ensure it was robust and abided by employment legislation.
“As a result, nine people involved in the allegations were dismissed, or would have been dismissed if they had not already resigned, and were referred to the Disclosure and Barring Service.
“We have since been speaking with the families involved to personally discuss the conclusions of the investigation.
“We have introduced a number of changes since 2018 to improve our safeguarding processes, including a new senior management team, increased oversight, and the introduction of an independently chaired oversight board.
“Planning is also underway to transition the home in the near future into a number of smaller homes that will provide even greater management oversight.
“Kisimul is committed to the wellbeing of all the young people in our care and we continue to work with Ofsted and our partners to ensure we are providing the safe and supportive environment these children need.”
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The 2024 Lincolnshire Business Excellence Awards are now open for nominations, seeking to spotlight outstanding businesses within the Greater Lincolnshire area.
Hosted by Stonebow Media, the publisher behind The Lincolnite and the MyLocal platform, this prestigious event is designed to honour the achievements of the regional business community.
Thanks to the headline sponsorship from the University of Lincoln Enterprise & Research department, the Lincolnshire Business Excellence Awards are a unique opportunity to acknowledge and celebrate the contributions of local enterprises.
The awards are also sponsored by Ringrose Law, Duncan & Toplis, Sills & Betteridge and Pearson Hydraulics. A small number of sponsorship opportunities remain available. Contact [email protected] to discuss partnerships.
Businesses can nominate themselves across eleven awards categories:
The deadline for nominations is May 24, with the judges’ deliberation lunch set for May 29.The judging panel includes business experts and professionals from Lincolnshire and event sponsors.
The Lincolnshire Business Excellence Awards 2024 gala will take place at the Engine Shed on July 12, 2024.
Enhance profile & credibility: Securing an award or being shortlisted acts as a powerful endorsement, signaling trustworthiness to potential customers and helping to distinguish your business from competitors. Displaying the award on your communications can significantly boost your brand’s perception.
Insightful focus & feedback: The application process encourages deep reflection on your business strategy and direction, offering invaluable feedback and clarity, even for new ventures.
Team confidence boost: Recognition from the awards can significantly uplift your team’s morale, affirming the value and potential of your business in the eyes of industry experts.
Marketing & PR boost: Being associated with the awards, even as a nominee, can enhance brand visibility, providing ample content opportunities for social media and other marketing channels.
Networking opportunities: The awards connect you with local business leaders and experts, offering a platform to seek advice, share ideas, and foster future partnerships. The ceremony itself is an excellent occasion for networking with peers and celebrating mutual successes.
Potential to win: Entering offers a chance to win and gain all the associated benefits, but even without taking home a trophy, the process can yield significant advantages for your business.
A Lady Gaga loving kitten owned by a couple who run a charity for disabled pets featured on Channel 5’s The Pet Psychic.
Pet Psychic Beth Lee-Crowther comes to the aid of pet owners and in Tuesday night’s episode she met Cookie the kitten, a depressed camel, and looked at whether a dog can predict the future.